Returns & Exchanges
At Hafiz Cloth House, we strive to ensure your complete satisfaction with every fabric and garment purchase. If you are not entirely pleased with your order, we offer a seamless 7-day return and exchange policy for all unworn and unwashed items.
Initiate Request
Contact our customer support team via email or WhatsApp within 7 days of delivery, providing your order number and clear photos of the item.
Quality Inspection
Ensure the clothing remains in its original condition with all tags attached; our team will review your request to confirm it meets our return criteria.
Secure Packaging
Pack the items securely in their original Hafiz Cloth House packaging to prevent damage during transit and include the original invoice.
Ship and Refund
Send the parcel back to our warehouse using a trackable courier service; once received and verified, your refund or exchange will be processed within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing